Seamlessly integrate the workflow of your retail business with your workshop. Many retailers offer workshop services for their customers, this module runs alongside the Sales and Stock system to offer:

• Uses Sam customer database
• Email documentation to customer
• Track items by customer
• Track items by serial number
• Set expected due dates for repair jobs - improve your customer service
• Monitor turnaround times
• Manage third party technicians and any mark up you might apply to their services
• The SAM notifications system keeps your staff aware of the number of repairs in the job queue and an additional alert informs them of jobs approaching their due date
• Allocate spares and parts from your stock to the job